"Running a global operation like InTech, we expect and demand a high level of customer service and scope delivery from our partners. The great thing about CCNY Tech is they deliver on both of these aspects. We look forward to continuing to expand our relationship with CCNY."
The InTech Group, Inc.
"In the 20 years I have worked with various IT support organizations, I have not experienced this level of service. CCNY has been outstanding in delivering in all aspects of their service, especially Ron and Dickie."
Resul was very professional and courteous. He was quite patient in that, not only did he allow me to observe, he would ask me from time to time if I had any questions about what he was doing. He wasn't rushed and was very meticulous about how he put the server back together so nothing was hanging and would get damaged. I really appreciated his expertise at this job.
“First a whole hearted THANK YOU! You and your team stepped up to the plate and delivered world class service to us with program critical issue. Resul Ademovic and Admir Ramic were beyond excellent, they delivered the server replacement and systematically went through our systems to also ensure that our program would continue to operate safely. Their technical knowledge was exactly what we required due to the fact that our main Network Engineer was on vacation and the stand-ins were not familiar with the systems. I would not hesitate to ask for their assistance in the future. They are professional, knowledgeable and patient. Your team delivered for us!”
“Central Oneida County Volunteer Ambulance Corps is so thankful for the services provided by CCNY Tech. CCNY Tech has helped us so much during a very difficult transition period for our agency. Your company continually goes above and beyond for us.”
Central Oneida County Volunteer Ambulance Corps.
“ I just wanted to take a moment and thank the guys for the excellent work they did with us last week.
Resul and Admir were very professional and extremely helpful. They arrived early and were ready to get right to work on the job at hand. In light of the fact that we were not able to complete the unracking of all the racks they jumped in with solutions to help us get that issue resolved as well. Once their job was complete they then pitched in to help us complete the remainder of our task.
Even with this job going long and causing them to miss their flights and with no idea when they would be able to fly out the next day when they worked hard, kept a great attitude and we created a great team working together to get the job completed as quickly and efficiently as possible. ”