A virtual private network (VPN) is software that creates a safe and encrypted connection over a less secure network, such as the internet. VPNs were developed initially to provide branch office employees with safe and reliable access to corporate applications and data. Today, VPNs are often used by remote workers and business travellers who require...

Break/Fix is a reactive approach of providing IT support to customers. Break/Fix services are generally fee-based and rely on a customer contacting the IT services company when repairs or upgrades are needed.   While break/fix usually works where the IT Services Company charges an hourly rate plus the cost of parts (also known as time-and-materials),...

IT departments looking to save time and money shouldn’t be doing this at the expense of their data protection. A study from the University of Texas showed that 43% of companies suffering from catastrophic data breaches were forced to close and never reopen, and 51% closed within two years. Although all breaches are not the...

There are two main reasons why business owners aren’t taking appropriate actions to safeguard their networks; yet another motive is known as”security fatigue,” and the other explanation is essentially denial. Security fatigue occurs when cybersecurity gets so overwhelming that business owners abandon practices entirely. Safety is constantly changing and attacks are becoming more complex, so...

ITAD or IT Asset Disposition has evolved over the years and now many companies have improved their apprach to offer a balanced alternative to simple e-waste recycling. Modern ITAD comes with a number of different strategies to keep data secure while getting a return on the company’s hardware investment. It is a fact that companies,...

A professional IT support provider helps manage the network, users, services, and devices that are integral to a company’s operations. It helps guarantee that the organization’s network is current and that its technology provides seamless operations across all departments, hierarchies, and roles within the company. The immediate and long-term benefits of outsourcing your IT Support...

Security professionals have been trying to stay ahead of GandCrab. It has evolved to it’s 5th version and has potentially become 2018’s most prolific ransomware. Unfortunately, the criminals behind it continue to experiment with new features. Researchers announced the discovery of GandCrab v5 recently (September 2018), the latest major update to a strain of ransomware...

With Halloween approaching tomorrow, it is an excellent time to take a look at the “Tricks” being played at the doorstep of IT Departments. From more sophisticated cyber attacks to advances in job-killing technologies, 2018 has been a truly scary year for IT Departments. Cloud Computing The Cloud has made Enterprise Infrastructure more available for...

Augmented intelligence is an alternative definition of artificial intelligence that focuses on AI’s helpful role, emphasizing that it is designed to “enhance human intelligence” rather than replace it. The word augmented, which means “to improve,” reinforces the role human intelligence plays when using machine learning and deep learning algorithms to discover relationships and solve problems....

Good customer service is crucial to success in business; there’s nothing high-tech about helping customers get exactly what they need. However, having effective and up-to-date technology can make the process easier and more efficient. Growth Is Linked To The Proficiency Of Your Technology For most small companies, investing in information technology (IT) can pay dividends...

Self-replicating Computer Worms Self-replicating computer worms are an ideal way for cybercriminals to spread malware and infect countless computers. Unlike a virus, a worm attacks ports and protocols of vulnerable systems and therefore does not require a delivery system. When a computer worm infects, it allows criminals to steal private data, execute distributed denial of...

Last year, the average cost of a data breach was $3.62 million, according to Ponemon Institute. Many companies often focus on potential fines, however, the largest financial impact comes from the cost of cleaning up after a data breach and the loss of customer confidence. According to a recent report published by MarketsandMarkets.com: The Global...