Managed Services Provider (MSP)


There are many advantages to working with a Managed IT Services Provider (IT MSP), including lower costs, less downtime, and greater network security. However, are you getting the full benefit of your investment in the product or service you're purchasing? In other words, are they paying attention and keeping their end of the bargain? How proactive or reactive are they?

CCNY Tech is Managed IT Service Provider located in Upstate New York. We provide flexible, cost-effective managed IT services to small and medium-sized businesses throughout the greater Mohawk Valley & Central NY Region. Our team of experts has the knowledge and experience needed to resolve even the most complex IT issues.

CCNY Tech is Managed IT Service Provider located in Upstate New York
Utica |   Syracuse  | Ithaca  | Albany  | Rochester



CCNY Tech is Managed IT Service Provider located in Upstate New York . We are committed to providing top quality Managed IT Services, consulting and support to small businesses and individuals at the best possible value.

Professionalism & Experience

Keep in mind, if a provider has a history of the same or similar problems, it indicates that they don't pay attention to their customers, have poor monitoring and tracking practices, and lack professionalism or technical expertise. Whatever the case may be, your business and all of its data are still in danger. A reputable IT MSP employs the most up-to-date tools, technologies, and databases in order to identify and resolve problems before they have a negative impact on your business.

As the complexity and vulnerability of the modern enterprise grow, so does the need for an IT partner that can meet those demands. An IT partner who is engaged and proactive will know your business inside and out and work to align your systems and solutions with your strategic goals and objectives. For instance, has your service provider recently recommended a full security audit? Your disaster recovery plan should be examined at least once a year. The CCNY Tech team can assist you in addressing these issues before they become a concern.

Choosing An Managed Services Provider (MSP)

Many businesses begin small and grow through reasonable practices and sound decisions. This means that their dependence on technology will grow. Evidence that your success exceeds your provider's support capabilities includes infrequent communications and updates, slower response times, and a growing backlog of critical upgrades, fixes, and improvements.

The advice you receive from an IT Managed Services Provider can be hard to discern if you're dealing with a non-technical person who doesn't have a working knowledge of IT. Many people find it difficult to question the provider's recommendations or spending because they feel they lack the knowledge or resources to do so. As a result, less communication is taking place instead of more. You quickly lose any sense of cooperation and collaboration with each other, leaving you feeling resentful, trapped, or even unable to make a decision.


Reputable Managed Services Provider (MSP)


In order to keep your business running smoothly, a reputable IT service provider employs the most up-to-date tools, technologies, and databases available. Systems and solutions that are engaged and proactive will work to align systems and solutions with strategic goals and objectives.

There is a lot at stake, and you have a lot more to gain than you have to lose. Switching IT providers may be easier than you think, but the longer you put it off, the more difficult the transition will be. Whenever you detect even the tiniest inkling that something is amiss, trust your intuition.