Managed Services can be generally defined as outsourcing day-to-day management responsibilities for improving operations and cutting expenses. When it comes to technology, it’s the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure.
How do you know if your organization could benefit from managed network services? The best way to determine if you’ll cut costs is to know what you are currently paying for your IT management internally. You need to judge the true upkeep costs and then comparing that to an estimate from a reputable managed network services provider like CCNY Tech.
Do you have a dedicated IT professional on staff?
Many small to medium-sized businesses have IT needs that will quickly overwhelm the time and skills of the unlucky staff member who isn’t an IT professional but just happens to be the tech-savviest person around. Many business owners find themselves in a tough position trying to keep a handle on technology while also running their business.
Even if this task is delegated to someone else, it still means someone on your staff is spending a large amount of time fixing IT problems rather than being productive at their job. In most cases, they probably don’t have the time or technical knowledge to plan for the future of your IT systems. This path will doom you to a continual reactive cycle that never prepares you for future growth, challenges, or demands on your network.
If you don’t have a dedicated IT person, managed services is the perfect substitute. Rather than paying the salary and benefits for another employee, you could pay a reduced amount for managed services. A technology professional with five years of experience may be worth $70,000+ a year. That $70,000 salary only gets you one person, not a team of professionals with expertise and knowledge. When you hire your own IT staff, there are also challenges scheduling around vacation, training, and illness. Using managed IT services provides full time IT coverage and vacations, illness, and other absences don’t affect your support.
Many choose our Managed Services because their IT professional is swamped with everyday tasks—and things are falling through the cracks.
Is your IT person on top of your software licensing? Are your security updates and upgrades being run continually on all your computers, server, and other devices? Even a single seasoned professional can be overrun with work that keeps piling up, and the biggest culprit is the everyday management and monitoring tasks that get delayed and shunted to the side when a bigger or higher priority issue comes up.
You’re always bringing in outside help to fix “emergency” problems that could have been detected and handled earlier.
If you currently work with an IT company, take a look at your “brake/fix” history with them. Is your server going down repeatedly because no one detected one of its hard drives was going bad? Are you continually paying for someone to come on-site and fix little problems with your employees’ computers?
If you’ve experienced any one or more of these signs, then Managed IT Services from CCNY Tech might be right for you. Call us at 315-724-2209 and press ‘1’ for sales.