Month: February 2022

Top 5 Reasons to Hire an IT Managed Service Provider (MSP)

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Why Do You Want a Managed IT Service Provider

Top 5 Reasons to Hire an IT Managed Service Provider (MSP)

A third-party IT service company or an IT Managed Service Provider (MSP) can assist with daily technical issues that may arise, allowing employees and management to maintain productivity. There are many reasons why an organization should partner with a managed IT service provider. Here are the top five reasons our customers count on us for Managed IT Services.

1. Lacking IT expertise  Most small businesses are lucky if they have one or two people in their IT department. A small department whose main responsibility is to keep things running uses the philosophy of “if it’s not broken, don’t fix it.” The use of newer, faster, and/or more secure technologies quite often isn’t a priority. Partnering with a good IT managed service provider (MSP) will provide an organization with advice and direction to prevent IT issues or security risks from developing in the future.

2. Experience rapid growth and can’t keep up?  Success in a small business can often lead to leaving loose ends. Small business owners work very hard. When there is a wave of success, their main focus is to capitalize on that success. This leaves them vulnerable to keeping up on their IT maintenance and planning. Managed IT service providers can offer far greater resources than a typical internal IT team. This experience will be of great use when an organization is experiencing growth.

3. Implement the best tools and experienced IT help on a limited budget   Small businesses have a limited IT budget. They often assign IT work to an employee whose primary work responsibility is not IT-related. Proper IT training and experience are essential and need to be a priority for any business, no matter how small.

When a business partners with an MSP, they can avoid the ongoing costs of hiring permanent employees and the salaries and benefits that accompany staff.

Not only will a company save money on staffing, it will also get the use of a larger selection of services. There are many tools available to take the human element out of maintaining a solid IT infrastructure. Tools for updating and providing important reporting and documentation. Most of these tools are designed for thousands of devices. This makes them very cost-effective for a managed service provider but not for a small business. All the benefits of these tools should be provided by a good third-party IT company.

 

4. Experienced and well-rounded teams benefit instead of individual expertise   An organization can have a great IT person on staff that does an amazing job. But it’s just not fair to compare that individual’s expertise to that of an entire team. The individual is only exposed to an IT environment that is that of the organization. This limits the ability to be exceptionally good in different areas of IT. A good third-party IT partner should have talented IT people that specialize in different aspects of IT. An expert in networking, cabling, servers, help desk, for example.

5. Looking to replace an underperforming or disgruntled IT person?   We see this a lot. I’ve spoken to many small business owners. They know more about their business than anyone. Even though they might not be an IT expert, they can usually tell when an IT person is underperforming. Using a third-party IT company will protect an organization from this. If you are not happy with the individual from the IT partner, it is much easier to voice those concerns to the partner without having the HR issues that go with an employee. Please also keep in mind that any reputable IT partner should have a contract with their clients that includes a termination of contract clause.

Replacing IT people in a small organization can be difficult. If you have a disgruntled IT employee, it can be even more difficult. Small businesses have limited IT resources. Whole departments might only have one person. People aren’t always ethical, and a disgruntled IT person or department is dangerous. Owners and employees depend on companies for their family’s livelihood, and a third-party IT company will ensure IT protection and security for the organization and its employees.

A company like CCNY Tech can help you create the Right IT Infrastructure for your business or organization.
Let our team of engineers find the right solution to make your system run securely and efficiently.

Scott Fluty is the President/CEO of CCNY Tech a IT Solutions Partner offering a full line of IT services for SMBs. CCNY Tech is located in Utica, NY can covers the greater Mohawk Valley and Central NY with Managed IT Services, while suppling IT recycling and IT hardware procurement for companies and organizations both large and small across North America.

Contact a specialist at 315-724-2209 and ask about the exclusive TechAgent program that has been built around helping SMBs to increase uptime while staying within budget.

 

 

Managed IT Services Are Essential For SMBs

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One of the most important benefits of managed IT services for SMBs is their ability to help prevent issues before they occur. This service can help keep businesses operational, prevent security breaches and maintain a scalable infrastructure. Additionally, it allows SMBs to scale their IT spending to fit their needs. This can help attract talented employees and meet vendor management programs while limiting their risks. In addition, managed IT services ensure that businesses can spend more on expanding their business and less on technology. Depending on your specific business goals, a managed service provider (MSP) can supplement or even replace your in-house IT staff.

What Are Managed IT Services, and How Do They Work?

  • While most people are familiar with the work of an IT department within a company, they may not be aware of what an external IT services team can accomplish for them.
  • One or more employees that are familiar with network administration, hardware and software installation, and debugging technical issues make up an internal IT department. It might be you, the business owner, in certain small enterprises.
  • Managed IT services, on the other hand, can provide all of this and more to your company. A managed service provider (MSP) is made up of a big number of IT specialists, far greater than the IT department of a typical small business.
  • A managed IT team usually includes a diverse set of skills and experience. They don’t work on-site at your company; instead, they work remotely. This implies that your MSP is only a phone call or email away at any time, including during off-hours, if you need them.
  • A managed IT service is, at its heart, a method of outsourcing your IT needs to a third party.
  • Offering Managed IT Services to Your Small Business and Employees
  • A managed IT services provider can provide you with the technology you require for a fixed monthly charge. Instead of waiting for anything to go wrong before employing someone to fix it, your company may be more proactive.

Cost Savings: An Alternative to the Break/Fix Model for IT Services.

Your small business can simply budget for the services it requires and anticipate its IT spending for the future month, quarter, or year because you’re paying a reasonable monthly fee.

So, what are the benefits to your employees? Managed IT services keep your employees connected and up to date on the latest technology without breaking the bank. As a result, you’ll be able to focus less on technological challenges and more on growing your company.

What Are the Advantages of Managed IT Services for Employees in Small Businesses?

One of the most important advantages of employing an MSP to provide managed IT services for your small business is the breadth of their knowledge. Hiring an IT department means you’ll have a small team of experts on hand, but they may only be experts in a few areas.

An MSP is a comprehensive collection of professionals with decades of combined expertise. A quality MSP will have a team of professionals with a variety of backgrounds and expertise, ensuring that any issues you have are quickly resolved.

Most MSPs also have several service tiers, which is beneficial if you plan to expand your firm. As your company grows, an MSP makes it simple to increase services. As a small business, you may only require basic services, but it’s comforting to know that your MSP can grow with you.

Scaling an IT team is more difficult since you have to go through the process of evaluating people and making sure you employ the correct one. Managed IT services ensure that you always have the finest of the best available when you need it.

An MSP can help prevent problems from occurring by performing proactive maintenance and monitoring. When you have a staff on hand, they can assist you in keeping all of your gear and software up to date, as well as detecting security risks before they become a problem.

You may have difficulties keeping an internal IT team active some weeks, and they may be overloaded other weeks. Managed IT services are cost-effective since they eliminate the need to hire full-time professionals.

How to Choose the Best Managed IT Services Company

If you’re looking for a managed IT services provider (MSP), there are a few things you should look out for. Seek for a company that has a lot of experience and a specific understanding of your sector. It’s vital to pick an MSP who is available whenever you need them and can address your problems promptly and effectively.

A company like CCNY Tech can help you create the Right IT Infrastructure for your business or organization. Let our team of engineers find the right solution to make your system run securely and efficiently.

CCNY Tech offers small businesses in Upstate New York ways to be proactive with their security measures while being on-call to handle technical issues that come up. Contact a specialist at 315-724-2209 and ask about the exclusive TechAgent program that has been built around helping SMBs to increase uptime while staying within budget.

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